These general terms and conditions apply to all contracts concluded between Novafortis SRL (hereinafter the “Provider”) and its clients for marketing, advertising, communication consulting, and related services.
The contract is concluded upon written confirmation of the order by the Provider or explicit acceptance by the Provider.
The Provider undertakes to deliver the ordered services according to the agreed specifications. Any amendments or additions require a written agreement.
Prices are stated excluding VAT, which will be added according to applicable law. Payment terms will be specified in the contract. In case of delay, the Provider may charge default interest.
The client is obligated to provide all necessary information and documents required for the performance of services in a timely manner.
The Provider is liable only for damages caused intentionally or by gross negligence. For slight negligence, liability is limited to the fulfillment of essential obligations.
The Provider commits to protecting personal data in accordance with Regulation (EU) 2016/679 (GDPR).
Contracts are governed by Romanian law, and disputes will be settled by competent courts in Romania.
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